Shipping policy

We deliver to all postal codes across India via premium express courier services.

We also offer international delivery to select destinations. If you would like an order shipped internationally, write to viyawomen@gmail.com or call +91 70134 21472 before ordering for destination transit times and applicable duties.

Every piece of jewellery is individually inspected for finish, stone setting, and clasp integrity before dispatch.

Orders are packed securely in cushioned, velvet-lined luxury gift boxes and sealed inside tamper-evident waterproof outer packaging.

Orders are processed within 1–2 business days following payment confirmation. You will receive an email and SMS with live tracking details once your package is dispatched.

Domestic orders across India typically arrive within 3–7 business days following dispatch, depending on delivery location.

International deliveries arrive within 7–15 business days, subject to regulatory customs clearance in the destination country.

If you require urgent delivery for a wedding, festival, or milestone celebration, please contact us at viyawomen@gmail.com prior to placing your order so we can confirm express transit options.

Free standard shipping is provided across India on qualifying orders, with any delivery charges calculated and shown clearly before payment at checkout. No unexpected fees are added afterwards.

For international shipments, destination customs duties, import taxes, or local clearance fees may be assessed by local customs authorities and remain the responsibility of the recipient.

• A live courier tracking link is dispatched to your registered email address and phone number upon collection by our logistics partner.
• You can monitor all your current and past orders directly within your account.
• Please verify that the tamper-evident seal is fully intact before accepting the package. If the parcel appears damaged or compromised, photograph the exterior and immediately email viyawomen@gmail.com with your order number.

For delivery tracking assistance or dispatch queries, reach our customer care team at viyawomen@gmail.com or by phone at +91 70134 21472 (Monday–Sunday, 10 AM–8 PM IST).